Privacy Policy

Last updated: August 25, 2026

Who We Are

The Drop is a Las Vegas retail and online store offering rave and festival fashion, streetwear, smoking accessories, exotic snacks and beverages, and related merchandise.

Our website address is thedroplv.com.

This Privacy Policy explains what information we may collect when you visit or shop on our website, how that information is used, and the choices you may have regarding your personal information.

Information We Collect

When you visit our website, place an order, create an account, contact us, subscribe to marketing communications, submit a form, or otherwise interact with the site, we may collect information such as:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Account information
• Order and purchase history
• Information submitted through forms or customer service requests
• IP address, browser information, device information, and website usage data

We collect information necessary to operate our website, process orders, provide customer service, maintain site security, and improve our products and services.

Orders and Payments

When you purchase from The Drop, we collect information necessary to process and fulfill your order, including your name, contact information, billing and shipping addresses, and order details.

Payment transactions are processed through third-party payment service providers. The Drop does not directly store complete credit or debit card information on our website. Payment providers may collect and process information according to their own privacy policies and security practices.

We may retain order information for accounting, tax, fraud-prevention, customer service, and other legal or business purposes.

Cookies

Our website uses cookies and similar technologies to help the site function properly and improve your shopping experience.

Cookies may be used to:

• Remember products in your shopping cart
• Maintain account and login sessions
• Remember website preferences
• Support checkout and other essential website functions
• Measure website traffic and performance
• Help us understand how visitors use our website
• Support marketing and advertising activities where applicable

You can control or delete cookies through your browser settings. Disabling certain cookies may prevent some website features, including shopping cart or account functions, from working properly.

Analytics and Website Usage

We may use analytics services, including Google services, to understand how visitors find and use our website.

These services may collect information such as pages visited, approximate location, device and browser type, referring websites, interactions with the site, and other usage information.

We use this information to monitor website performance, understand customer behavior, improve the website, and evaluate our marketing efforts.

Email and Marketing Communications

If you subscribe to our email list, request a promotion, or otherwise consent to receive marketing communications, we may use your name, email address, and related information to send promotions, product news, discounts, and other marketing messages.

We may use third-party email and marketing platforms to manage these communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email. Transactional messages concerning purchases, accounts, or customer service may still be sent when necessary.

Comments and Reviews

If visitors leave comments, product reviews, or other submissions on the website, we may collect the information entered in the form along with technical information such as the visitor’s IP address and browser information for security and spam detection.

Content that you choose to post publicly, such as a product review, may be visible to other visitors.

Embedded Content and Third-Party Services

Pages on this website may contain content or services provided by other websites, including videos, images, social media content, maps, payment services, analytics tools, and other integrations.

These third parties may collect information, use cookies, or track interactions with their services according to their own privacy policies.

Who We Share Your Information With

We may share information with service providers when necessary to operate our business and website. These may include providers that assist us with:

• Website hosting and security
• E-commerce and order processing
• Payment processing
• Shipping and order fulfillment
• Analytics
• Email and marketing services
• Spam and fraud prevention
• Website functionality and technical support

We do not sell your personal information simply for monetary payment. Certain advertising or analytics activities, however, may be considered “sharing” or “selling” under some privacy laws depending on how those laws define those terms.

We may also disclose information when required by law or when reasonably necessary to protect our customers, our business, or the security of our website.

How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy business, accounting, tax, security, fraud-prevention, and legal requirements.

Order information may be retained as necessary to maintain business and tax records.

If you create an account, information associated with your account may be retained while your account remains active and as otherwise required for legitimate business or legal purposes.

How We Protect Your Information

We use reasonable administrative, technical, and security measures designed to protect information submitted through our website.

However, no website, online service, or method of electronic transmission can guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain personal information.

You may also have the right to opt out of certain marketing communications or certain uses of personal information.

Some information may need to be retained when required for legal, accounting, security, fraud-prevention, or legitimate business purposes.

Children’s Privacy

Our website and products are intended for adults and are not directed toward children. We do not knowingly collect personal information from children through the website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, services, or legal requirements.

The date at the top of this page indicates when the Privacy Policy was most recently updated.

Contact Us

If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact The Drop using the contact information provided on our website.